What Should Your AC Repair Policy Say?

by Scott on May 24, 2017

Are you ready for another scorching summer? Reports indicate that 2017 could be one for the record books. If your property’s air conditioning units haven’t been serviced in a while, now is the time to do so. Preventing breakages is key.
But what happens if one of your tenant’s air conditioner breaks this summer? What does your lease agreement guarantee to your renters? What promises will you have to fulfill should the worst case scenario happen?
For California landlords like Scott Safadi of Cal Bay Property Management, there is no legal requirement for providing air conditioning for your tenants. Units do, however, have to comply with city, county and state building codes that require adequate ventilation from windows, fans or ventilation units.
If you provide an air conditioner unit in your apartments, tenants can expect you to repair it when it breaks – especially if the breakage wasn’t their fault. Of course, if they did inadvertently cause the unit to break, the should foot the bill. All repairs should be made within a reasonable time period, though. Fail to do so, and you could find your tenants taking the “repair and deduct” remedy, where they pay for the repair out of pocket and deduct it from their rent payment. Obviously, this is a last resort – you should never get to this point with your own tenants.
– Scott Safadi of Cal Bay Property Management


A lot of responsibilities fall to the property manager. You’ve got a million tasks to juggle at any given time, so naturally, security can fall by the wayside if you’re not careful. That’s why installing security cameras on your property may be a good move.

Security cameras can be as big or as small an investment as you’d like. Scott Safadi of Cal Bay Property Management recommends installing cameras in parking lots to start. Your residents and guests will appreciate the added security. Should car break-ins be a problem, you’ll have captured the incidents on tape.

Before you wire your entire property, though, consider why you’re doing so. If you’re hoping to scare off would-be burglars, then perhaps fake cameras are all you need. These are affordable and are a great crime deterrent. Of course, if a crime does occur and you need footage, you’ll be out of luck.

Security lighting can also do wonders for deterring crime. Lights may indeed be a better investment for your money, at least up front. Shining a light on parking lots, stairwells and hallways can go a long way to making your tenants feel safer.

There’s no right answer for this question – installing security cameras is a choice each property manager must decide for themselves!

– Scott Safadi, Cal Bay Property Management


Getting Started (And Taking Control of) Your Yelp Page

May 11, 2017

Review sites are powerful tools, and as Spiderman can tell you, with great power comes great responsibility. Scott Safadi of Cal Bay Property Management recommends taking control of your Yelp page and promoting yourself as an industry leader. But how do you even get started? Signing up is easy. Head on over to biz.yelp.com to […]

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Creating an Engaging Website for Your Property

May 3, 2017

They say you never get a second chance at a first impression, and in 2017, your website is often your community’s first impression. Scott Safadi of Cal Bay Property Management says most apartment hunters will Google your community before ever reading reviews, touring a unit or calling your office. With so many competitor websites to […]

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Pool Rules For the Summer

April 26, 2017

Most multi-family properties feature a swimming pool – and most don’t hire a lifeguard to watch over the space during the summer. If your property is one of the few that does contract out to a lifeguard service, kudos to you! But for the rest of us, we’ll rely on strictly enforced rules to guarantee […]

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Repair Your Rep: Getting in Front of a Bad Reputation

April 18, 2017

Bad reputations can happen to good people – and good property managers. Perhaps you’ve inherited a property from an irresponsible landlord, or perhaps you yourself have been negligent in the past but are turning over a new leaf. If there anything to be done about a bad reputation? Scott Safadi of Cal Bay Property Management […]

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Deck Inspection Tips You Should be Following

April 12, 2017

With temperatures rising, more and more of your tenants will be turning to the great outdoors to relax and have fun. Perhaps your property even offers community gathering areas that feature decks. So the time is now to answer the following question: when was the last time your decks were inspected? Scott Safadi of Cal […]

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Reducing Vacancy Rates

April 5, 2017

No one likes a vacant unit. They’re one of the biggest blows to a landlord’s flow of cash. But vacancies can be prevented most of the time. With the proper planning and communication, you can keep your units – and your wallet – full. Scott Safadi of Cal Bay Property Management recommends following these simple […]

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Reduce Cooling Costs this Summer

March 27, 2017

It’s heating up and this summer is expected to be one of the hottest on record. Keep your tenants cool – and your cooling costs low – with these tips. Scott Safadi of Cal Bay Property Management encourages property managers to pass these onto tenants and make it a community goal to keep cool! Install […]

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Maximizing Leasing Center Productivity on the Weekend

March 22, 2017

If your leasing center office isn’t open on the weekend, you could be losing valuable opportunities to attract new tenants. Why? The simple truth is that most people look for rentals on the weekend. While lunch break and post-work tours of apartment communities are common, they’re a hassle for the prospective tenant. After all, no […]

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